A. O. Smith · Early Voltex hybrid (FPTU, 2015 manual)
A. O. Smith Early Voltex hybrid (FPTU, 2015 manual) error code EoF
Condensate pump failure
What it means
Condensate pump failure (if Accessory Condensate Pump is installed).
What A. O. Smith says to do
1. Check to see if accessory condensate pump is plugged in and has power. Also check circuit breaker/fuse box and GFCI (if used). If error persists, proceed to the next step. 2. Check condensate pump outlet tube for blockage. If error persists, proceed to the next step. 3. Check control wire connections to condensate pump. If error persists, proceed to the next step. 4. Replace accessory condensate pump. If error persists, contact a qualified technician to service the unit.
Last checked 2026-10-03.
Safety first
- WARNING! Working near an energized circuit can result in severe injury or death from electrical shock. (troubleshooting/maintenance sections)
- NOTE: The diagnostic codes listed are the most common. If a diagnostic code not listed is displayed, contact Residential Technical Assistance referencing the number on the front of this manual. (p.20-21)
From the manufacturer's manual for this series.
The same code on other models
Codes mean different things on different heaters. Match the series to the model number on your rating label.
- A. O. Smith Voltex hybrid with letter codes (HPTU, 2016–2019): EoF
- Whirlpool Hybrid HPSE2K50/66/80: EoF
Other Early Voltex hybrid (FPTU, 2015 manual) codes
- - / -- / --- (System diagnostic)
- ICE (Defrost)
- HPO (Out of operating range)
- EUC (Upper element)
- ELC (Lower element)
- SF (Air filter)
- ECF (Compressor short cycling)
- E20 or E21 (Upper temperature sensor)
- E30 or E31 (Lower temperature sensor)
- E50 or E51 (Suction temperature sensor)
- E10 or E11 (Coil temperature sensor)
- E40 or E41 (Discharge temperature sensor)
- Edr (Dry fire)
- EPL (Low supply voltage)
- EDH (Discharge temperature high)
- ECL (Suction pressure low)
- EEE (EEPROM failure)
- ECC (Compressor not functioning)
- ECE (Power supply error)