LG · Inverter heat pump APHWC501M / 801M (2024–2025 manuals)
LG Inverter heat pump APHWC501M / 801M (2024–2025 manuals) error code 19
What it means
Upper element is not working.
How it shows: The heater switches to: Use Heat Pump Only
Source: LG Heat Pump Water Heater Owner's & Installation Manual, MFL71409217 Rev.00, page 35
What LG says to do
Call our Technical Support Center.
Last checked 2026-10-03.
Safety first
- WARNING: Turn off the power by opening the circuit breaker or removing the fuses before you perform any maintenance; otherwise it may cause electrical shock resulting in severe injury or death. (pg. 28)
- DANGER: Before manually operating the relief valve, make sure it will discharge in a safe place. If water does not flow freely from the end of the discharge pipe, turn off the power to the water heater and call a qualified person. (pg. 30)
From the manufacturer's manual for this series.
The same code on other models
Codes mean different things on different heaters. Match the series to the model number on your rating label.