Hybrid Heater Codes

A. O. Smith · Voltex 120V plug-in (HPTV, HPV10)

A. O. Smith Voltex 120V plug-in (HPTV, HPV10) error code 047

Smart Valve failure

What it means

Smart Valve failure. NOTICE: During this period, the water heater will have reduced hot water capacity until the failure is corrected.

How it shows: with an alert icon flashing (also flashing red LED)

Source: Hybrid Electric Heat Pump Water Heater Installation Instructions and Use & Care Guide (120V), 100379653_2000812406, page 27

What A. O. Smith says to do

These steps involve electrical testing or parts replacement. A. O. Smith's manuals tell owners to leave that work to a qualified service technician.

1. Power OFF ("Power Cycling the Unit"). 2. Reconnect power to water heater. If error persists, replace Smart Valve.

The manual adds: "These instructions are brief and intended as guidance for a qualified person. If you lack the necessary skills to perform these procedures call the Technical Assistance Hotline which is listed on the water heater's warranty sheet for assistance." (Hybrid Electric Heat Pump Water Heater Installation Instructions and Use & Care Guide (120V), 100379653_2000812406, page 27)

Last checked 2026-10-03.

Safety first

From the manufacturer's manual for this series.

The same code on other models

Codes mean different things on different heaters. Match the series to the model number on your rating label.

Other Voltex 120V plug-in (HPTV, HPV10) codes